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RM Technical Seminars - Autumn 2007

The Autumn 2007 Technical Seminars will be visiting a venue near you between 6 November and 6 December.

The seminar sessions cover a wide range of topics that will be useful to ICT professionals working in UK Education. You can read more about the topics below.

Many of our customers enjoy attending the seminars because it gives them the opportunity to discuss their ideas with like-mined people and to catch up with RM staff. The seminar team hope that you find some sessions that interest you and look forward to welcoming you to one of our events.

Duration1 day
Cost Entitlement from your Support Contract - additional places can be purchased at 85 + VAT
This course is not bookable online. Please contact us to express your interest in this course

New venues

Due to the continual success of the seminars, we have outgrown some of our current venues, and therefore moved to larger venues which can accommodate our events more comfortably. The venues we have changed for Autumn 2007 are listed below. We hope you like the new venues and would welcome your feedback; either by emailing us at or speaking to one of the registration staff on the day.

    • Celtic Manor in Newport has changed to St David's Hotel & Spa in Cardiff
    • Newcastle Marriott Gosforth Park has changed to Newcastle Marriott Metro Centre
    • Bridgewood Manor in Chatham has changed to Ramada Jarvis in Maidstone
    • Holiday Inn in Oxford has changed to the Paramount Hotel in Oxford.

Additional information

How can you get more from your Technical Seminar ?
To help you get the most out of your day, please let us know if you have any queries, issues or products you would like to discuss with RM staff. We will endeavour to ensure that staff attending on the day are briefed and available to discuss the matter with you. Please register your query by emailing stating the venue you will be attending.

RM Certified Professional Programme
RM Certified Network Technician - This award recognises the knowledge required to effectively operate and administer a Community Connect 3 network.
RM Certified Network Manager - This award recognises the knowledge required to effectively manage and develop a Community Connect 3 network.

You can sit your examination after the last session of the seminar, however please note that booking a seminar place does not automatically book your examination place.

Shopper Bags
During the Spring 2007 round we replaced the plastic wallets which contained the delegate notes with a more environmentally friendly re-usable RM Technical Seminars bag. We would like to offer you a 'thank-you' for re-using your RM Technical Seminars cotton bag, so bring it with you and you'll receive a gesture of thanks from us!

Session detail

Room 1 

Securing the Chain
Presenter: Chris Day
With each pupil's computer effectively connected to every other computer in the world, the control and monitoring of security and safety is essential. This session explores the 'chain' of hardware and software linking the pupil to the world, and examines technologies, techniques and procedures which can give you and your establishment confidence. In order to attend this session, you will need to supply your systemadmin, online banking and wireless router usernames and passwords....

Space, The Final Frontier
Presenter: James Tebworth
Managing data capacity expectations and the delivery of this data is a key challenge for any modern day network manager. This session looks at how we can analyse our current data trends and requirements before demonstrating the different solutions available to meet current or future needs. NAS, DAS and SANs are all highlighted as part of this session.

CC4 "Into the Glovebox"
Presenter: Chris Day
Following the theme of last round's "Under the Bonnet" session, we continue our Top Gear-style exploration of Community Connect 4 as its release approaches. This time we examine some of the less visible aspects, particularly concentrating on the communications and security infrastructure which underpins many of the other components and introduces some new concepts.

SRF - The ICT technicians view
Presenter: Edugeek / ICT Register
Find out how Becta's Self Review Framework actually works in the real world.  This session is presented by Edugeek / ICT Register forum members and will highlight why  the SRF is relevant to your role and how it can work for you.

Room 2

*Microsoft SharePoint and Learning Platforms *
Presenter: Steven Payne
All pupils must have e-portfolios by 2008 the Government says. Is your establishment ready for this? If not, then incorporating a Learning Platform could be way forward to accomplish this and fully integrate different areas of ICT provision at the same time. This session takes a detailed look at the RM Kaleidos Learning Platform solution, including Microsoft Sharepoint technologies that underpin much of its structure.
*  At North Queensferry and Aberdeen seminars, this session will be replaced with
"Glow - a whistle stop tour".

An introduction to CC4
Presenter: Steven Payne
This session walks through all the features planned for our next version of Community Connect including full support for Windows Vista™, an updated RM Management Console and more efficient software installation. The session is ideal for those of you unable to see previous seminars discussing Community Connect 4 or just wanting a recap of its main benefits without getting too technical. Advice on migration, upgrades and hardware specifications are also discussed.

Web 2.0 Technologies
Presenter: Gethin Nichols
Do you understand what Web 2.0 means? Have you recorded video or audio to enhance media based communications? If not then this is a great session to introduce you to some of these latest technologies including podcasts and screen capturing video software.

Room 3

Hands on: Tools of the Trade
Presenter: James Tebworth
The first of three hands-on sessions this round. Looking at diagnostic and troubleshooting tools that can help enhance your management of the network. Various RM and third party tools are demonstrated which you can then try out and discover their value for yourself with real life network issues seen on the support lines.

Hands on: Hardware
Presenter: Gethin Nichols
During this session you'll get the opportunity to have a sneak preview and play with some of the latest gadgets and PC devices planned for the classroom. We will take a look at recent technological advancements in notebook, desktop PC and UMPC or hand-held devices, exploring their key features and benefits for education. Come and explore some new teaching tools and experience them at first hand!

Hands-on: Back-up
Presenter: James Tebworth
One of the most important tasks carried out on the network on a daily, weekly, monthly and yearly basis.  There are no practice runs and no second chances.  In this session we will be looking at working with backup software and hardware setups and practising their use.  We will be looking at NT backup, Symantec Backup Exec 11d, AIT tape drives, auto loaders and also disk-to-disk-to-tape environments.  Attendees will get the opportunity to get hands on with the software and hardware in a controlled environment and also have an opportunity to explore "what happens if I ..".



Introduction including headline news from RM


Securing the Chain

Microsoft SharePoint and Learning Platforms *

Hands on: Tools of the Trade




Space, the Final Frontier

An Introduction to CC4

Hands on: Hardware




CC4 "Into the Glovebox"

Web 2.0 Technologies

Hands on: Backup




SRF - The ICT technicians view


RM Certified Professional examinations